i was double charged and charged for fuel when i filled it back where it was when i got it.Stephanie C.
RD Mill Abatement Contractor
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Colorado Springs, CO 80916
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- 3.5 Average Customer Rating
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The attendant didn't know there was a return spot for this location. Didn't bother me just confused the employee ! Great service very thankfulLisandra C.
Move to a different location where people aren't camping in the lot next door in a broken down camper & a tarp over another â€œdwelling.â€ I was not successful in checking in the pickup I rented. It was difficult to bounce back & forth between getting a 6 digit code to the uhaul checking the vehicle back in site. The owners were not at the site even though there was a sign on the door that said open. I had to call them on my phone. The location the vehicle was at did not feel like a safe place to be. Street people walking back & forth in front of the business and a person living in the â€œdwellingâ€ was riding back & forth on his motorized bicycle & it was difficult to hear the business owners on my phone with that racket. The pickup was fine , ran great & did the job I needed it for.Laura M.
What a very nice and friendly staff. They knew exactly what they were doing I will never go to another U-Haul place unless it's this one. I also want to say I found them by surprise because I rented out another U-Haul and made reservations for it and when I got to their location they had nothing available for me when I saw six U-Haul vehicles out in their lot. They then wanted to send me across town to go pick up a U-Haul that I only need it for an hour. As I was driving to look for another U-Haul location I found them right around the corner. Less than 2 blocks away and that was a big blessing. Not sure why the original place did not speak of this one or maybe it was a trick to try to charge me more mileage but when I noticed this U-Haul location the ladies inside were wonderful to me and I give them 10 stars. Thank you so much for everything.MAEGANN M.
Very helpfulRalph B.