Very helpful gentlemanThomas M.
Moving Truck Rental in Columbia, IL at Quality Rental & Sales
(U-Haul Neighborhood Dealer)
Columbia, IL 62236
Services at this Location:
- Mon-Fri: 7:30 am - 4:30 pm
- Sat: 7:30 am - 1:30 pm
- Sun: Closed
Special Operating Hours
- 7/3/2021: 7:00 am - 2:00 pm
- 7/5/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Columbia, IL 62236
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy pickup and my rental was ready to go. Very easy to work with and I would definitely recommend Quality Rental.DAMIAN T.
Very helpful and customer oriented people.Mark B.
It took about an hour to get my truck rental complete. Then I was told that I had to have the truck returned by 7pm because that's when the location closed. I went to return it early, and in turn not being able to complete the job I rented the truck for. When I got to the location they were already closed anyway! So I had to do the digital return anyway and I didn't get to finish the move. DO NOT USE THIS LOCATION. They don't know what they are doing/talking about.Katherine M.
Very quick check out Great serviceRichard G.
Could not get online to do my truck return and cost 14-20 more dollars for them to check it in.lil pricey but okDWAYNE W.
The people that own the place to pick up at are great. It was the 24/7 app that drove me nuts. Even though I prepared myself for how to use it, it still didn't not run smoothly.randi B.
The UHaul computer system took over 45 minutes to bring up my order. I have run into this issue on several occasions at other locations.Tim S.
Everyone was so friendly and helpful.Danny F.
This facility is 5+ STAR! They are very friendly, helpful and knowledgeable! My experience was the best and I've used U-Haul many times through the years.Bonnie B.
Once again the computer system wasn't working very well and the customer service rep had to call up UHaul to complete the transaction. Uhaul needs to improve the on-line system. The location personnel were very helpful.david A.
The 24/7 drop off was very confusing. Instructions were not clear. Tried to call the 800 number for Uhaul and the first representative was not sure how to help so my call was transferred. Once transferred, we were disconnected. Not very helpful.April S.
They entered incorrect information on my rental agreement which contributed to me bing charged an extra day's use when in fact I had returned the truck a day early.Stephen K.
Easy friendly location. Great service.James L B.
1. The truck we reserved was not available at pick up and we had to take a much larger truck 2. Check in was then very unorganizedSHELLEY J.
The floor of the cab was not clean. The dash, cupholders, and cab in general could have been cleaner. For the rental price I paid I was disappointed in the cleanliness of the cab. Did not look at outside of truck for previous scrapes and scratches, or dents.steve C.
24 hour drop off.Steve E.
I was not happy I had to purchase additional insurance..I already have full coverage on my truck..but I was told I had to purchase more from your company..Over kill..Charles S.
just keep up the good work that you are doing now.Robert C. H.
Dave and his crew do a great job!CHRISTOPHER S.
nothing just keep of the good work that you are doing now.Robert C. H.
Everything went like clockwork. Courteous staff, truck ready to go. Overall great experience.Michael C.
Didn't have the contracted 5x8 enclosed trailer, but upgraded to a 6x12 at no charge.Joseph G.
I had done my check in on line but when i got there the computer as asking for my license again as well as an employer info which dont think it would have asked if i didnt fill it out. just didnt seem right i spent the time online giving uhaul my info just to come in and spend more time giving info that made no sense to give like my employer and manager.William S.
easy pick up and drop off. we're vwey helpful through the entire process. no complaints whatsoever!Hana G.