Moving Truck Rental in Columbia, IL at Quality Rental & Sales
(U-Haul Neighborhood Dealer)

333 reviews

1331 Frontage Rd   Columbia, IL 62236

(618) 281-1900

Location Hours

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 7:30 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021: 7:00 am - 2:00 pm
  • 7/5/2021: Closed

Services at this Location:

Contact Us

(618) 281-1900

1331 Frontage Rd
Columbia, IL 62236

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 7:30 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021: 7:00 am - 2:00 pm
  • 7/5/2021: Closed
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Columbia, IL 62236

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

333 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Very helpful gentleman

Thomas M. 
Rating:
5.0

Easy pickup and my rental was ready to go. Very easy to work with and I would definitely recommend Quality Rental.

DAMIAN T. 
Rating:
5.0

Very helpful and customer oriented people.

Mark B. 
Rating:
1.0

It took about an hour to get my truck rental complete. Then I was told that I had to have the truck returned by 7pm because that's when the location closed. I went to return it early, and in turn not being able to complete the job I rented the truck for. When I got to the location they were already closed anyway! So I had to do the digital return anyway and I didn't get to finish the move. DO NOT USE THIS LOCATION. They don't know what they are doing/talking about.

Katherine M. 
Rating:
5.0

Very quick check out Great service

Richard G. 
Rating:
3.0

Could not get online to do my truck return and cost 14-20 more dollars for them to check it in.lil pricey but ok

DWAYNE W. 
Rating:
5.0

The people that own the place to pick up at are great. It was the 24/7 app that drove me nuts. Even though I prepared myself for how to use it, it still didn't not run smoothly.

randi B. 
Rating:
4.0

The UHaul computer system took over 45 minutes to bring up my order. I have run into this issue on several occasions at other locations.

Tim S. 
Rating:
5.0

Everyone was so friendly and helpful.

Danny F. 
Rating:
5.0

This facility is 5+ STAR! They are very friendly, helpful and knowledgeable! My experience was the best and I've used U-Haul many times through the years.

Bonnie B. 
Rating:
5.0

Once again the computer system wasn't working very well and the customer service rep had to call up UHaul to complete the transaction. Uhaul needs to improve the on-line system. The location personnel were very helpful.

david A. 
Rating:
3.0

The 24/7 drop off was very confusing. Instructions were not clear. Tried to call the 800 number for Uhaul and the first representative was not sure how to help so my call was transferred. Once transferred, we were disconnected. Not very helpful.

April S. 
Rating:
2.0

They entered incorrect information on my rental agreement which contributed to me bing charged an extra day's use when in fact I had returned the truck a day early.

Stephen K. 
Rating:
5.0

Easy friendly location. Great service.

James L B. 
Rating:
2.0

1. The truck we reserved was not available at pick up and we had to take a much larger truck 2. Check in was then very unorganized

SHELLEY J. 
Rating:
4.0

The floor of the cab was not clean. The dash, cupholders, and cab in general could have been cleaner. For the rental price I paid I was disappointed in the cleanliness of the cab. Did not look at outside of truck for previous scrapes and scratches, or dents.

steve C. 
Rating:
3.0

24 hour drop off.

Steve E. 
Rating:
4.0

I was not happy I had to purchase additional insurance..I already have full coverage on my truck..but I was told I had to purchase more from your company..Over kill..

Charles S. 
Rating:
5.0

just keep up the good work that you are doing now.

Robert C. H. 
Rating:
5.0

Dave and his crew do a great job!

CHRISTOPHER S. 
Rating:
5.0

nothing just keep of the good work that you are doing now.

Robert C. H. 
Rating:
5.0

Everything went like clockwork. Courteous staff, truck ready to go. Overall great experience.

Michael C. 
Rating:
4.0

Didn't have the contracted 5x8 enclosed trailer, but upgraded to a 6x12 at no charge.

Joseph G. 
Rating:
5.0

I had done my check in on line but when i got there the computer as asking for my license again as well as an employer info which dont think it would have asked if i didnt fill it out. just didnt seem right i spent the time online giving uhaul my info just to come in and spend more time giving info that made no sense to give like my employer and manager.

William S. 
Rating:
5.0

easy pick up and drop off. we're vwey helpful through the entire process. no complaints whatsoever!

Hana G. 
No reviews have been submitted for this location.

Back
To Top