I had the worst experience with uhual app. It's not ready to be used. It appears to be buggy, alpha version of app. I would rate uhual app 0 out of 10. Here are my reasons. 1. Filling Input fields I would still get errors telling me it's not filled in. 2. Zip code Input fields would not accept anything. 3. Checking in I could not proceed because I showed up 30 minutes late and had to contact support. That is unacceptable wasting even more time. 4. App would crash randomly. 5. Now while writing this comment I can't even scroll back. While checking in uhual I also had issues. 1. I could not check in using app because it wanted picture of odometer which had "check oili change " light on and didn't display mileage. I really, really should be credited for this and have my rental free. Total time wasted about 1 hours 20 minutes because the app is not usable Please refund me full charge .
Andrew C
Thirty Pines Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Concord, NH 03303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Make more vehicles available. Pickup trucks, vans.
Kraig GThe app was a little difficult to use. Increase the signage for where the key box is.
Chad TThe workers were so kind. I can't say that enough. All they did was help me, and show kindness.
Heidi GVERY NICE AND HELPFUL STAFF.
Donald S