They were great! Very helpful. They cancelled the extra truck I had booked. However, I got three calls from head office to confirm the next truck and that we had to pick it up further and further away. Each time I explained it had been cancelled but still I received more calls. I also spent a long long time on hold the day before pick up. The person I spoke with was very honest about when I could likely get a truck. If he hadn’t been, this would have been extremely frustrating.
EDWARD P
Rust Check Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Concord, ON L4K2N1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Didn't go in or see anyone so hard to answer ( you should add an N/A to these questions )
Kevin AThe person there was very rude and did not help me at all. I had rented the U-Haul on a one-way basis, meaning I could drop it at any location. But that rude man, who was looking after the truck, kept saying it was his truck and that I couldn’t return it anywhere else. He insisted I had to bring it back there and even threatened to charge me $500 if I dropped it at another location. On top of that, he overcharged me. I did return the truck to the same location, but he was such a bad person to deal with.
Muhammad MEverything went well I had a friendly and professional experience.
COLLETTE WEverything was great,except parking spot,I used one last spot and it was tough to park
Viktor K