I made it clear to my rep when renting the truck that I needed to make several trips between Missouri and Nebraska. You still stuck me with a 400 mile allowance with telling me and now I have a $2000 bill. No transparancy and no ownership of the issue. You keep trying to charge my credit card with responding to my messages challenging the charges and the method you did business. Will not recommend.
JASON S
Guardian 44 Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rolla, MO 65401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The interior of the cab had not been cleaned. Something had been spilled in the cup holders and on the center seat and head rest. It was sticky and had not been cleaned up.
PRESTON Amaybe train the agent at location on how to speak to customers and women in particular. agent was extremely rude and was threatening theft of a equipment when the equipment was not even 24 hours late. And even lied about the equipment return.
Christy Bwe had a couple of problems but they helped resolve them. it was not their fault.
MILO LThe gentleman working there is an amazing guy.
COLE T