Keep the tires aired up
Dylan R
Aces Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cortez, CO 81321
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkIt was a hassle at this location and I wish I went to the other location. Unsure of how my reservation was $400.53 with 322 miles. This total included a dolly, the two insurances, the fees and including the miles. Upon going to the location they told me that they did not have a dolly. So they took the dolly off and they told me my new Total was $400 and some change. I'm sure to how taking off the price of a dollar is still approximately $400 🤔. I did do my own calculations and did not include the taxes previously prior to entering my miles on the U-Haul website. Therefore I was short and thought taking off the dolly and the extra miles that I added from the other location to get me down to the price I needed. However my 320 miles was taking off and they put 200 miles for me. They did mention that I would be paying the difference in miles when I got back which I agreed and was not expecting to pay over the $400 because I only used 313 miles. Honestly I was not liking that he brought down the miles that far but I took it as him trying to help me out. Plus they also stated that they would not charge me an extra day if I call them before my return time and they could extend for free but I was charged anyways. My ending total was $430 and some change with a refund of $21.78 after the dispute. It was just a total mess for me between all my U-Haul at this U-Haul location. I will definitely not be using this location and will be happy to pay the extra for the other location.
Amanda BNothing. All good.
TED SAces was easy to work with and did all they could to help get me set up with the 6x12 trailer I needed at the last minute before moving.
Thomas AI returned vehicle a day early, but received no discount for returning a day early. Also unexpected charge for miles. Asked for any discount, but rep stated he couldn't accommodate any discounts. Basically I feel like I overpaid to move your truck from a location with several box trucks, to a location that didn't have any available.
Jeff W