I had problems getting up to my drop off point due to the owners of the house we were purchasing. After 45 min being late l recieved a phone call from a man at the drop off and l informed him that we had problems and would bring the truck in as soon as possible. I was informed it would cost an extra $50.00. I then recieved a phone call from his wife. What a very unprofessional woman she was on the phone. I told her l was bringing the truck back asap. Not good enough for her. She said she lost money because somebody wanted the truck and we were to pay $50.00 for each person they had to turn down because of no truck. Rudely. Why can't you honor your contract? I explained and she replied that my problem was not her problem and was very upset that l did not HONOR TBE CONTRACT! After hearing her talk on my speaker phone, my brother-in-law asked who the hell is that woman talking like that? I explained that she must own UHAUL because no employee of mine would talk to a customer like that. If you look at your records, you will see that your the years that l have spent thousands of dollars renting from UHAUL. I honored my word and returned the truck with 16 hours remaining. If they were so busy they could have called the customer who was waiting and made money from them while charging me extra since there is no incentive to return early. Especially to a very rude Uhaul owner. Would l recommend the Cottonwood location to any friends, NO WAY. WILL I RENT FROM THERE, ABSOLUTELY NOT WITH HER AT THE COUNTER. l hung up on her after l explained twice and said l would get it there ASAP. She is not my wife, she should not talk to any customer like she did to me. If the woman who l returned the truck to was the same woman on the phone she had a different attitude. Robert L Locke 760.532.9502.
Moving Truck Rental in Cottonwood, CA at Travelers Motel
Moving to or from Cottonwood, CA 96022? Get FREE truck rental rate quotes at Travelers Motel.
Get FREE moving truck, pickup truck and cargo van rental quotes at Travelers Motel
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cottonwood, CA.
Cargo vans and pickup truck rentals in Cottonwood, CA
U-Haul cargo van rentals and pickup trucks in Cottonwood, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cottonwood, CA 96022. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The gentleman who processed my rental was very nice and friendly. He was helpful in explaining everything and even helped me adjust the mirrors. My only complaint is that I had to drive from Chico (where I had reserved a truck 3 weeks prior) to Cottonwood to pick up a truck.
Signed up for and was promised a 26 foot truck which was necessary for my move. Then received a call from someone else that we would get a 20 foot truck. We couldn't get everything in and it messed up our move. Incredibly disappointing with no explanation why the change. Ridiculous.
Great service and pleasant people to deal with. Instructions given were easy to understand.
The 26' truck kept stalling out while I was traveling on the highways and was very dangerous. There wasn't always a safe area or a shoulder to pull over, and several times, I coasted dead stick and stopped traffic behind me. Check engine light was on 30 minutes after I started to my destination. UNSAFE RIG!!
excellent job on customer service. I will be using this site again.
Great people running a great business! I will definitely recommend them to all my south county friends and family!
This couple go above and beyond your expectations. They are friendly (most important) knowledgeable, professional and I will definitely tell my friends about U Haul in Cottonwood. Our trip was actually enjoyable because they took all the worry out of it. Thank you n Best to you both. Maureen Bell
The only issue with the truck was the air conditioner did not work at all. We were only doing a local move so we managed without it, however if we had been using it for a long distance move we certainly would have needed the air conditioning working.
Very friendly and helpful people. I would recommend this business to my family.
The person at the office was very nice and helpful
The pickup people at the at Travelers Motel were competent, polite, knowledgeable, and efficient. We were sent there from Redding because the 15 foot trailer we reserved in Redding was not available, nor was the 20 foot truck we were switched to two days prior. Clearly U-Haul allows customers to reserve what they can't deliver. The person at the counter next to me in Redding was having the same problem. The Redding customer service agents tried hard to satisfy us both. Will try every which way to avoid U-Haul in the future because you clearly over-reserve. I no longer have any confidence that the truck you allow us to reserve has any likelihood of being available. When a customer plans a home move around your trucks, that's a really big deal.
Very friendly staff
This was the best Uhaul experience I've ever had. No long lines. The equipment we need was available. Good customer service.
Everything about the place was good. Everything about uhaul was horrible. The app is glitchy, the $5 safetrip fee shouldn't be some hidden charge but should be included in the daily rental price. Just add it to the price and everyone would be happy. As a company, Uhaul has let me down on a already hardworked day. Disappointing, will use a different company from now one.
Ck . All eng.n.trans.n steering levels including rad. Test drive .
Employees were excellent. 5 stars and highly recommend
Nice friendly people, helpful! Over all good experience.
The owner of this business went above and beyond to help us. our reservation was changed to pick up our truck rental at one location and our trailer reservation from another! They went and picked up the trailer for us, the day before so that we could pick up our rentals at the same location. Later that evening on the same day, we needed another truck rental and they opened up their office to help us and rent us the truck so we did not have to stay overnight and wait until the next day to finish our move. Wonderful Customer service!!
Alicia and her husband were extremely helpful and a pleasure to do business with.
Very nice person and very professional, I also want to tell someone that the Redding store never answers the phone.
This uhaul is the best one I've been to. The people are very friendly and patient. I would recommend them to anyone who chooses to go to uhaul. I will definitely be going back when I need one
I was very pleased how quick and easy the rental process was. I also enjoyed the employees sense of humor it made renting a trailer fun and I would recommend anyone to go there for their uhaul needs.