I paid money for moving blankets, and did not receive any. This location is not equipped to be a U-Haul location. I was not warned that it was app-only access ahead of my scheduled time, so I spent the start of my paid time logging the vehicle’s photos and gas gauge etc instead of an actual associate doing that for me before I arrived. I did not appreciate paying to do logging/documenting for the service I paid for. Additionally, the bottom of the uhaul had puddles of grease which were not abundantly obvious until I started moving. This combined with no moving blankets was an enormous hassle for me.
dominic d
My Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, KY 41014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The sale person was very friendly and helpful. He was professional. I only wish the truck had a little more gas in it than it did. I totally would go back to that location again to rent a truck for moving.
jerry sLocation was in a head shop. Clerk was friendly and professional. Truck needs maintenance. Transmission was slipping and the oil life was at zero.
DIANA LVery friendly, quick easy hassle free
DONALD Hgood honest people funny to can hardly find that now a days
JOSE C