The front bumper was hanging off the vehicle, the brakes were a little sluggish, and I was charged for fuel when I left the tank with almost a quarter of a tank more than what I started with. I have rented from this place before with great experience but this time makes me not want to use them ever again. When I called the company to complain about the fuel they became defensive and told me I would need to take it up with corporate which I have. Waiting on a response now.
Sherrie M
Searcy U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Searcy, AR 72143
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkTruck was not cleaned on the inside, nor did the brakes work properly.. loud screeching sounds and have to push brakes all the way to the floor to stop.. very unsafe.
ALANGIA WThis location has been wonderful — everyone has been very knowledgeable and professional — great customer service!
Tim HThey need help there was one person checking folks In and the process was super slow. I even checked I. O line before arrival to the store but didn’t speed the process at all. Overall though it was good experience and would use again
Melissa DNo spots to park and no staff to help
Anthony T