The vehicle was not on the same lot as the office was located and the vehicle was somewhat dirty. The windshield was dirty and had a "star" in it...apparently hit by a rock.Kevin S.
Moving Truck Rental in Crete, NE at PBS Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Crete, NE 68333
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Found me assistance to hook up trailer, called her husband. Very helpful!!!Dennis B.
The key provided for the self-checkout was for the wrong truck, which was located at a completely different location. There was no message from the location that this would even be a possibility, and the only reason we found it was that my wife noticed the additional trucks as we were leaving town. If we had driven a different route, we never would have seen the alternative location.Thomas B.
The staff was great to work with and extremely helpful.Kati F.
Everything was good, keep it up, thanksmatt H.
No UHual key drop off location. Just a rental property rent drop.Nathan S.
Good peopleReimon R.
The ladies that worked at PBS was rude. Made me feel like I was dumb because I told them I used the phone app. And they wouldn't listen to me when I told them it went thru. Yelled at me to just take the keys and take the truck then.Amy G.
This is on the company not the pickup location: It was a big disappointment to learn that the 26' truck I requested was not available and that the best option was a 20' truck and 8x5' trailer. U-Haul is a good value, but it wasn't worth the added stress. Next time I plan to use a company that can reserve a truck and promise that I'll receive the truck I requested.Grant G.
Very friendly staff at this location.Randy M.
Make sure you have a card. Don't take cash.christine M.
The employees had NO idea what they were doing. The uhaul was dirty inside, their response, â€œI didn't even check inside.â€ They didn't even have the dozen furniture pads we requested. They couldn't figure out how to do the paperwork. I had to beg for a piece of paper that said uhaul on it - no contract given at pick up. They over charged us as well compared to the website reservation. No would do the damage walk around with us before we took it. We were not told to fill up the tank to the previous level. We only did it because we knew to do so from previous experience. We chose to look at the fuel guage at pick-up, otherwise we would not have known how much fuel to get. I would like to talk to someone from corporate regarding this whole experience. Not only did we have to drive to a different city to pick up our uhaul (even though it said one was available in town) & pay for the extra gas; the uhaul also leaked from the mom's attic and ruined parts of our couch.Chanda S.
The location we picked up from was excellent. She went above and beyond to help us. However, we ordered 100 pads for our move and the location didn't have any at all. Not what we were expecting when we were headed home to start packing up. It wasn't the location's fault but Uhaul didn't offer any kind of help except an excuse that they are short in the state. I had to drive to many locations just to round up enough furniture pads to do the bare minimum protection on our furniture.Jeremy S.
I was extremely disappointed in my interaction with PBS Storage. First of all, I reserved my U-Haul online and had chosen to leave the return location "open". I was moving from Crete Nebraska to Lincoln Nebraska and had no intentions on returning the U-Haul back to Crete. I had no reason to come back. Once I went in on Friday morning to actually get the keys for the U-Haul I was informed that I needed to return the U-Haul back to the Crete location the following morning. I didn't have the time to sit there and discuss the fact that I didn't want that in the contract. What should've been a $60 total ended up being almost double that amount..$117 based solely on the fact that I was charged for the mileage of having to drive the vehicle back to Crete (when that wasn't in my original reservation). On-top of that I was charged for gas when I clearly filled up the tank where it needed to be filled based on where it was when I got it. This company has been known for it's shady dealings and this is a clear case of yet another shady dealing. I expect this issue to be addressed and will no longer utilize your U-Haul service until it is. This is the first and only time that I've had such an issue with your company. Concerned citizen and veteran. If someone needs or would like to contact me my personal contact is....email@example.com (email) 402-830-4255 (cell phone). Thank you!Corey B.
it made a holiday travel welcomingTim F.
Nothing. This location was excelllent and was able to help me out with changing of my initial drop off location in Lincoln to Crete as I moved to Crete and wanted to avoid extra mileage charges so THANK YOU! Kudos to this location.Marvin B.
just be normal on what they do.Jim P.
I wasn't able to get a 26 foot truck that I had reserved, but I was given a trailer to use for free. This resulted in me having to get an additional trailer because we couldn't haul everything. I believe the loss of the additional height afforded in the 26 foot truck was to blame.Tod A.
They should make or get a bigger enclosed trailer 6by12.Tracey C.
I failed to open the back door to check on box condition and when I got to my house to load discovered that their was a lot of soil on the floor (like potted plant dirt) that I had to sweep up. Also inside and outside of windshield was filmy and dirty.Eldon K.
They were great to work with, and they were very accommodating and caring. Great overall experience.jorge P.
The center was really nice but the truck was low on oil but the center had no oil for the truck!Tabatha S.
Lori was very nice and friendly to work with. Very good experience.... I was a little nervous because I had never rented a uhaul before, but she was nice and helpful both on the phone and in person!Kristen W.
Great experienceMARY K.