Honestly, don't expect any extra equipment available other than the truck/trailer. Even though there were visible equipment in the office they could have sent with me they refused saying that it was for "in office" use only.Alyssa W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Crete, NE 68333
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The attendants are very friendly and helpful. I would expect that if one orders a tow trailer that there would be someone there to hook it up to the truck and explain how it works. I guess not all locations have enough people to do it.Aaron P.
Overall the personel at the pick up and drop off locations were good. The online/phone arrangements for the rental were not good, lots of confusion over pick up and drop off, even once I thought I had everything set I received a confirmation call 2 days before scheduled pick up "confirming" pick up in "Madison WI" 100 miles from my home !!! The stress of moving compounded by this rediculous arrangement was very in excusable. I will not be using U-Haul in the future.RICHARD Z.
I was forcibly relocated to this location. I wanted to pickup the vehicle up at 9, but they didn't open until 10. The Online pickup process was horrible. I didn't get the extra equipment I ordered online because the site did not have them.Jared J.
Knowledgeable help was very limitedLarry W.