I rated the experience and location as low for two reasons. 1) We paid for an requested an appliance dolly. This dolly was not in the truck and caused use extra effort and expense to locate one with our early pickup. 2) The app did not function properly for the early pickup. We ended up having to call customer support.
Garrett H
Liberty Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lincoln, NE 68502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkA great guy ans it was easy to park.
Lyle SMore clearly marking after-hours drop off locations on the property. I can't really comment on personnel since I didn't interact with any staff after-hours
Megan MExcellent service, people, and vehicle!!
Michele SThis rental was an absolute fiasco. My reservation changed FOUR times in less than 12 hours. I wanted to pick up the truck and trailer from the same place. It was available in one location when I booked it. The next day, my reservation changed and I had to drive to opposite ends of Lincoln to get the items. The Pine Lake Storage location tried to help by moving the trailer to Liberty Auto, but when my reservation changed AGAIN it was across town again. When I finally got to Liberty Auto, the one guy made me wait 30 minutes while he sold a car. I will avoid U-Haul FOREVER. This is my second time renting in less than a year, and my reservations in December 2025 were just as much of a mess. Do freaking better, U-Haul!
Jennifer W