I opted for contact less pick up. The van assigned to me was already given to someone else. I in turn had to go inside the location and start everything over. Very little space inside and too many people waiting inside. ZERO SOCIAL DISTANCING!!! We literally were standing on top of each other. Women behind the counter helping us wore NO MASK!! Van was filthy. Luckily I had alcohol wipes in my bag to wipe things down. Horrible Horrible service. When I asked what was the purpose of doing contact less pick up if Im still in contact with her and others (wearing no mask), she merely just brushed me off. She could care less. Don't go here. Go to Bushwick because the Malcolm X location is just as bad.
Moving Truck Rental in Crown Heights, NY at Arminda Service Station
Moving to or from Crown Heights, NY 11213? Get FREE truck rental rate quotes at Arminda Service Station.
Get FREE moving truck, pickup truck and cargo van rental quotes at Arminda Service Station
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Crown Heights, NY.
Cargo vans and pickup truck rentals in Crown Heights, NY
U-Haul cargo van rentals and pickup trucks in Crown Heights, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Crown Heights, NY 11213. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The vehicle was clean inside but badly needed to be washed on the outside. Make sure to check receipt before you leave . The receipt had the incorrect amount on it. It was corrected but still had the incorrect amount. After the 3rd time it was finally correct
The counter person in new york was not welcoming. He was super rude.
Location is dirty. Van was not cleaned after last use, front or back. Engine light was on. Lady at the desk was nice, and the check-in process was quick.
Fantastic, friendly service
The Uhaul location is a Shell gas station. Despite small and dingy gas station, their customer service is excellent, and the truck and equipment are well maintained.
Customer service was horrible and they gave me a truck that didn't start up.
This location should not be authorized. The vehicles were filthy, the van's battery died and we were stuck in the cold waiting for help with a fully loaded vehicle blocking traffic. The employees of the station were rude, unhygienic, thought we were morons, and caught attitude when they were told about themselves. Check your authorized dealers more often.
They are adding up on mileage this is not acceptable need to investigate and shut down this location
I really needed a hand truck and none was available..an enormous inconvenience
Tank was not full, but was asked to fill the tank once I brought it back ($50 dollar tank). In addition to dealing with the winter smudge on the windows with no windshield washer fluid.
Clean the rental cargo and add water to the window wiper
The representative is very rude. I rented a van from this location on Dec.1st. When I tried to pick it up earlier, this rude rep told me that nothing was available and instructed me to call uhaul. He watched me call uhual and wait on hold for over 30 mins. When I spoke to the rep on the phone, she informed that he had 6 vehicles available. When I went back to the desk, he goes â€œwell I have them nowâ€. So why couldn't he have said that instead of watching me wait on hold. Now today I give this location another try. Same rude rep, he doesn't greet me. Doesn't communicate in more than two word sentences and throws the reciept and key on the counter without saying a word so I took it and exited the location. I went back in to ask how am I supposed to know which van is which, he goes â€œwell you left so I couldn't tell you.â€ Providing customer service is a part of the job. I tried explaining that he could have said something and he goes â€œbro leave me tf alone, I didn't say anything to youâ€ THAT IS THE PROBLEM. I am a customer and expect customer service representative to communicate with me. He cursed at me and behaved very inappropriately so that another employee had to come and tell him to relax. He's rude, disrespectful and interacts differently with women than men.
The location did not have a furniture dolly that I requested and therefore made moving slightly more difficult, but the truck was in good working order and clean.
The attendants should improve their customer service. Improve on communication with customers
terrible service by attendants during pick up and drop vans cargo area had water puddles inside and they didn't want to give me another van charged for 1098 miles when only drove 28 miles. you read that right! they typo'd the mileage and I still haven't been refunded. just great.
I was over charged
This place is a joke. No boxes, dollies, carts, etc. Total mess, one guy behind glass that i could barely see. Signed a few things and given a key with no explanation on where to find the truck or even what roads or bridges to avoid. Told to walk into a garage bay and wave the key around until someone found me. The worst part was the cost was almost 40% more than what i was quoted. Totally unacceptable, I will be reaching out for more information.
I have issues with my bill and despite numerous calls no one picks up.
As a film producer, I have been renting from U-Haul since I started working in Savannah, GA in 2014. Never have I had a worse overall experience in my years of renting from you. The location was small and did not have all the items I needed. The hours on your site were wrong, and although I know I am contractually entitled to my rental equipment for 24 hours, youâ€“or the person working at this locationâ€“double-booked my equipment. I originally reserved for 10/31, 7a-5p. However, it being an in-town move in NYC, things changed throughout the day and I needed the truck for a few hours longer. At 4:15pm I called the specific location to notify the staff; no employee at that physical location picked up the phone, so my call was redirected to your 1-800-GO-U-HAUL number, where a customer service line representative informed me that I was, in fact, correct, and as long as I returned the equipment before 7am the next morning, I was within reservation guidelines. However, At 5pm (when said location was allegedly already closed according to your website) I received a very nasty call from one of the two employees that work the location. He proceeded to berate me and yell at me on the phone because the person who had booked (the ONLY 15' truck at the location) at my original drop-off time was there to pick up his reservation. I could not get a word in and explain that I had spoken on the phone with someone about this matter already, nor was I listened to or helped. He proceeded to (which was very unprofessional) put the customer on the phone, so we made arrangements for me to haul a*s and return the truck as soon as I could, which ended up being 7pm. After dropping off literally all of my belongings on the sidewalk in front of my new apartment and speeding (unsafe) to the location, I realized I had forgotten to bring the dolly I rented out. I was, however, not worried, because that morning the same abusive employee who yelled at me on the phone had mentioned that "people take the equipment and then don't bring it back," as an excuse for not having my furniture dolly and furniture blankets that I had reserved months in advance. I get to the location, hand him the keys, and he says, "where's the dolly?" to which I respond, "I don't have it; I forgot it, as I was rushing here in the midst of my move. I will bring it first thing tomorrow morning." Him: "Well then I have to call this guy and tell him I have to cancel his reservation. I can't close your account until all of the equipment is returned." Me: "I thought you told me this morning people sometimes don't bring back the moving supplies they rent out, so which one is the true statement?" He then proceeded to yell at me some more, at which point I had had more than enough, and just left. To anyone who has moved to, from, or in-town in NYC at the end of the month, you know the process is already overwhelmingly stressful and upsetting. If you can't afford movers or do a multi-day move like me, you're looking at 12+ hour days. I cannot begin to explain how much more unneeded stress I had to endure because of the horrible service I received. U-Haul has no business double-booking their trucks the way they did in this case, especially because they did it out of greed, since end-of-month is when they get all their business in the city. They are playing with people's lives and they should be ashamed, not to mention punished legally and financially by the state and the city. That employee should be fired, and that location closed down. Absolutely horrible experience; one of the worse ones of my life in general, not only re: moving and renting trucks. 0/10
Custom service could be a little more patient with people who is using this service for the first time
I reserved a 15' truck and none were available the day of my move. It made my move overall more troublesome than it should have been.
Quick and easy! Thank you!
The vehicle was dirty inside and out as well as bulb for rear signal out. also dashboard stable link warning light came on. Vehicle and equipment should be checked prior to any customer having to bring it to the attention to the agent or getting into it.