The combination on the lockbox needs to be replaced, it’s very hard to read. The lockbox needs to be replaced, it’s too small for the truck key. It’s was stuck in the lockbox and took me a minute to get it unstuck.
M W
Midgard Self Storage Cumming
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cumming, GA 30040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was a virtual experience The lock was not easy to get off. Putting the truck in park was a little difficult. Resulting in a dead battery. Roadside assistance was prompt. But I was charged 200 $ due to locking the keys in the truck. The same guy that jumped it opened it up. So, the 200 charge should be refunded ?!??
RICHARD GWe were promised a drop-off location in Cool Springs, and this was confirmed multiple times—including a confirmation and a recorded phone call. From the pickup day onward, the experience was terrible. Every employee we spoke with was rude, aggressive, and dismissive. Despite having proof of the agreed-upon drop-off location, U-Haul still changed it and refused to take responsibility. Instead of helping resolve the issue, staff made the situation more stressful and frustrating. This was not a small inconvenience—it caused unnecessary time, stress, and frustration during an already stressful move. Extremely disappointed with the lack of professionalism and accountability.
HUNGU LIt was a virtual center. I like being able to deal with a person where i can shake their hand. Also i had rented blankets , appliance dolly , furniture dolly. All which i left in the truck at drop off. The app asked a question is truck clean for another family to use I said yes but who at this center is removing those items if the next family is renting those items. Kind of a trick question.
Gregg GIf you are a U-Haul dealer, you should be open. Doing everything over phone was not appealing for me.
JONATHAN H