The Uhaul computer system was down. Better uptime on that is needed.marian C.
Moving Truck Rental in Dahlonega, GA at Oak Grove Stor All
(U-Haul Neighborhood Dealer)
Dahlonega, GA 30533
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: 9 am - 1 pm
- Thur-Fri: 9 am - 5 pm
- Sat: 9 am - 1 pm
- Sun: Closed
Special Operating Hours
- 6/23/2021 - 6/26/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Dahlonega, GA 30533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
-- When I picked up the truck opened the gate it was wet inside as it was leaking -- When I contracted the truck I have paid for 10 blankets, when I arrived to p/u non present. Was not notified of such until the morning of pick up, where I would have had time to get the truck from another location -- I have pre-paid the truck rental in the amount of $216.56 .---This included p/u on September 18th and return on September 21 Plus extra 40c for additional miles be paid at the time of drop off. -- the time of drop off, I was charged 3 additional days of $120 in error + extra miles of $66 ++, charge totaling $184.44 -- the next day, I have contacted drop off location to dispute $120, however he indicated that internally in his system it shows only 1 day rental and he can not do anything about it. -- soon after I have contacted U-Haul pick up location where the lady claimed that she can not help me as it is another U-Haul that charged me. I have asked for her manager to call me where she said she would call him ( his name is Spencer was told). Never received a call to resolve this issue. -- I have followed up again with p/u location and she told me she has nothing to do with this charge but she will again tell Spencer to call me and again no call to resolve this. Now I am out $120 with U-haul not wanting to take responsibility to clear this up. Can Someone please contact me ASAP Below are two bills for your convenience and response thank you Borika Tasich 404-200-7702Borika T.
keep doing what you are doing. Great service. I will be backCARL A.
For me it's unusual to need such a large truck. But for what all we had to move. With my storage unit 10 x 20. Plus few items out of my 10 x 10. It was well worth it. Just not easily available to me at the location where I'm buying my house and where my storage place is. Was almost 20 minute. Drive out of the way. But it was good with everything I had to get moved. Thank youCary C.
Pat was awesomeWILLIAM D.
Wide open space great for trailer drop off Staff was pleasant and courteousJAY C.
Although I went through the online process of checking in, pre-paying, and uploading my license to facilitate as little interaction due to COVID-19, I still had to give my Driver License and they ran my credit card. I also had to hook up the trailer without assistance.Robert A.
An overall good experience from beginning to endJohn C.
I was quoted a price of $37 and charged $81.Erin C.
Originally was sent to a different location. That one did not have after hours. Had to call U-Haul to be given this location.Mark D.
Very nice woman at location! Very helpful!Simone D.
My original pickup location at Longbranch Rd. in Dahlonega was the problem. Pickup time was 10:00. Got there at 10:15 and the place wasn't open. I called and got an answering machine. I waited, in the lot for 30 minutes and nobody came to assist. I was able to get the trailer at another location, in Dahlonega, which was excellent. Unfortunate events happen all the time but there should be some contingencies in place to assist. There was nothing.Stan F.
Why can I not pick the location I deliver the truck to. I had to pass by two other u haul locations to deliver the truck and trailer costing me not only time but gas,Deborah W.
The worst experience i have ever had with renting a u haul truck. First the original pick up location was changed due to unavailability of equipment. i was promised i was not going to be charged extra for an upgraded equipment which I DID. The associate failed to disclose additional fee for location drop off change. The day that i picked the equipment Saturday March 16th 9:00 AM the women that was at Oak Grove was clueless of what she was doing at her job. she was too overwhelmed and stressed about the other two people that were waiting and she was irritated at the process of us renting an equipment. HORRIBLE CUSTOMER SERVICE IN BOTH LOCATIONS I WILL NEVER RENT A TRUCK FROM U-HAUL EVER AGAIN.Carl A.
I do not like the fact they made a photo copy of my credit card and driver license. They should shred it now that our business is over. I will have to cancel card and get new one. Facility is not maintaining their security system, and it was powered off and the door contact falling off. Lady was rude when I brought up my security concerns.corey W.
Very knowledgeable staff, efficient and well mannered.TONY A.
I had reserved a truck, two furniture dollys and an appliance dolly with a strap 2 days prior to when I needed it. When I got to the location they did not have two of my dollys there, I had to drive to another location down the road to retrieve those items. Not convenient when you are coordinating a move.Donnie T.
Right tail light was out. Left tail light nearly out. Shifting was difficult. Otherwise the truck was fine.REBECCA S.
The woman there was very knowledgeable about renting from uhaul and was very helpful toward me in hooking up the trailer.marian C.
Work on the 24/7 on line rwservation. Big hassle. Would not let me rent truck truck while I was sitting next to it. Hour and a half with rep from traffic number and she could not override system even though I had reservation. I will not recommend to my friends to go on line.Pam W.
They want to add charges that aren't Fair the U-Haul was cleaned front and rear and had gas in it a bunch of liars in my opinion trying to steal extra money from customersearl R.
No suggestionsJanet H.
The service was great!! The personnel was very polite and helpful.JOHN B.
Keep your maintenance up to date on your trucks, so they don't break down on the side of the Interstate in 90 degree temperatures. Your rating is Poor because the truck broke down 175 miles North of our destination and had to be towed in.ERIC P.
Great service!!!Ron F.