The man that attended us was very nice and I will be returning.Cristofer P.
Moving Truck Rental in Dallas, TX at Freedom Storage
(U-Haul Truck and Trailer Rental)
One-Way and In-Town Local Rentals in Dallas, TX 75227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Fix the staff, truck provided, let people know if you're missing items and don't charge them for the missing items and act dumb when we tell you about itPhouvanh P.
Change managementRoderick J.
Tell the customers about the option of using their insurance and also when associate is doing the walkthrough, confirm mileage. Also greet customers with a warm personality.eunice M.
The lady that helped me I believe her name was Connie was rude she told me the place open @ 9 am when I arrived there @ 9:20 for a 9:30 appointment it was a out to the bank and post office sign in the window I called and she got very rude with me telling me that she have other obligations because she also run the storage,when I brought the rental back she saw me parked in the parking lot getting out of my car and she drove off with a out to lunch sign in the window @12:25 pm she has the worst customer service ethics that I have in counter this was the worst uhaul experience that I have had since I have been using your service in over 25 years I will not recommend this place to my worst enemy Yours truly Menecia BrewsterMenecia B.
Employee was not friendly and didn't make us feel welcomed.Yerania L.
Customer service was very unprofessional. He was very short as if he didn't want to be bothered. He said he asked if I wanted insurance but I didn't answer so he added it on. He also stated he went over the condition of the truck, which he didn't. He was very nasty.vicky B.
Very speedy servicecynthia L.
Lady at location was lazy and rudemelvin B.
Great to work with.Barbara Z.
They don't communicate with you when you drop off the truck, just charge your card.Elonda C.
Everything was mostly great. There wasn't enough public parking. Only complaint.Jacqueline A.
Highway robbery! Y'all should be ashame !Debra T.
I had a very pleasant experience at this location. Connie and Kenneth were kind and helpful to me and I Thank Them.Jackie H.
short, but good customer experience.Pam A.
Accomidating , flexible , clear fair!GARY G.
Poor customer interaction upon check out. Miscommunication of amount owed. When we walked out to discuss with 800 Customer Care a lunch sign was placed and they were closed. After talking with another customer for an hour, while we waited; finally someone appeared in the back and the young man said, I'm the only one working today you have to hold on. Ten minutes later, they finally opened and the original two people were back in there. I believe the poor customer service was due to price/rental discrepancy.JAMES T.
There was only 1/4 of tank of gas at pick up. I think there should have been more gas in the tank. Very inconvenient.ANGELA M.
Customer service was great!!Lisa R.
This location was an awesome experience and I was well pleased with my customer service needs.CHRISTY J.
The staff was very friendly & courteous,helpful Thank you Freedom StorageKATHRYN B.
Highly recommendable, very nice people, considerate and accurate. Thanks a lot!!!Jim C.
The staff was pleasant to work with. The process was quick and easy. Also, I needed the truck for an extra day, and the staff didn't give me a hard time at all. I was worried about asking in the first place because I have had bad experiences with U-Haul in the past when it came to situations like this. So, Thanks!!!SAM P.
Make sure the back part of the truck is clean. I mopped the back of the truck after seeing dirt on my couches. Still was charged a cleaning fee. Return the truck late called to let them know was in traffic person that took call did not note my account, and I was charged as if I brought it back the next day at 9am. They send emails that they are not sure if you get. They should call before taking more funds off someone's card. Will not use this location again.shaquica P.