No help in getting the trailer unhooked. Had to get two strangers to help me.
Mark C
Boost Mobile 13650
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davie, FL 33325
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location rented me a filthy van with an Open Beer Can on the driver's side of the vehicle. The windshield had mud smeared all over it. Along with cigarette debris and snack wrappers left behind. Mulch pieces all over the rear cargo area. The manager Nubia was rude and not concerned about the beer can nor the condition of the vehicle. All she said was that she will make note that I'm receiving a dirty van and will not make any additional charges to my account when I return it. Her associate (Natalie) was also disrespectful & unhelpful. This location rarely answers the phone. When I first came to rent the van the manager Nubia was on a personal call on her cell phone and her associate (Natalie) was idling on her mobile device neither one of them greeted us, I had to ask who is going to assist me. When I brought back the vehicle the manager was not there, asked her associate Natalie for the manager's last name, she called Nubia and told her that I'm being a problem, Nubia came on the line and became very irate when I requested her last name, rudely saying that she's not giving me her last name because I don't need it. When I told her that I need her name to file a formal complaint about the beer can she stated it's not an issue because the beer can wasn't full. She was unapologetic and took no accountability for releasing the vehicle without properly checking it's condition. This location is Rude, Lazy, Inappropriate and Unhelpful. They are clearly not interested with Motor Vehicle or Public Safety Laws!
VERNEE MThe attendant could have spent more time with me. It was rushed.
BRUCE AVery Friendly staff, she was very helpful ...., A+
Antonio MHola Good CS
SERGIO P