Surrounded by nasty used mattresses, trash and homeless people. Person who finally came to the door was no help and looked homeless. Calling to report drop off felt like a scam, so we made sure to take photos just in case U-Haul reported we didn’t return the trailer properly.
JASON W
Intown Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62521
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
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The staff was friendly and efficient. They made the experience pleasant and quick. I would highly recommend this location.
Cynthia CGood job
ALEXANDER GVery easy drop-off process!
Jennifer RNA
Trayosha P