This location charged me for 3 more days even after I dropped off the same night as my rental. Was shady from the start when you had to go into a roached out motel to speak on the phone with somebody somewhere else.
Andrew B
Intown Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62521
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkThe gentleman assisting me was very nice and gentleman on the phone was as well.
DAVID HSKETCHY! The man is in a booth and it smells horrible in that place first things. I dont think he could reach the uhaul representative, so He called a guy from his personal cell phone for me to talk to this guy and give him my personal information over his phone. We go out and the hitch wouldn't lock. Some random guy that lives at the hotel had to help my husband because the person "helping us" didn't know how to work the hitch lock. It screwed down instead of latched like the u-haul video showed. So happy to get out of there. Ghetto. Would not recommend!!
Brittany AGreat service
Davonte DHD was great to work with.
Vihar P