Don’t give the option online to get assistance from the agent if the agent can’t help with the reservation.
JUANITAL L
Stop And Fuel Of Deer Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Deer Park, NY 11729
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Since the location wasn’t really a U-Haul facility, it was a little awkward leaving the truck and key with the attendant. There was no way of getting g a receipt until several hours later, which left me felling a little uneasy. The attendant explained that I would get an email, but again the wait time between the drop off and the email left a lot to be desired.
WILBORN AThis vehicle Needs either retired or fixed. Feels like transmission slipping And the brakes are worn.
Laural VI was over charged for Fuel. I used UHauL for 20 miles and returned with fuel filled according, However I was charged for a 13 Gallon Gas plus Fuel service charges. it was a bad experience over all.
Nivil mThe gentleman at this location was very very nice to my son and we have no idea if he was the one responsible for the cleanliness of the truck but someone dropped the ball there .You should check the cab to make sure it's completely clean no debris between the cracks of the seats no dirty cup holder areas or stickiness, you should check the rear to make sure that you have the items requested like in this case we did not have the hand truck which was a big deal and I specifically asked for one as per my original reservation, you shouldn't be checking in on apps and non-uhaul locations because I took my son and 1 hour and 35 minutes to check in and the app forced us to a return location 25 minutes from my house when there are two locations 6 and 8 minutes away when we return the truck the check engine light was on so clearly the truck needs maintenance and all this was on top of calling us the day before and telling us we had to go 40 minutes south west the opposite direction that we had to go to pick up things to get the truck this was a disastrous experience and I want a full and complete refund I will settle for nothing less. My rating has nothing to do with the individual who took care of us because he's not in control of the computer system problem but he is responsible or someone there is for the cleanliness of the truck and not having the item in the rear that we reserved and asked for and it's not his fault that you have no business having people check in on apps taking an hour and 35 minutes to pick up a truck that's absurd.
anthony V