rental experience was great. However, we filled the tank before returning it and yet were billed as if the tank was EMPTY!!!! How is such a mistake made? Now we have to spend extra time working this out :-(Usman K.
Stop And Fuel Of Deer Park
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Deer Park, NY 11729
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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It was confusing, I had to go to another place to complete the reservation and the gentlemen in charge didn't speak much towards clarification. Also you got me on the extra fuel!Vicky C.
Employee has no knowledge and was poor on customer service did not bother to listen to me and still didn't find a billJEAN C.
The Uhaul itself was clean, neat easy to drive and was large enough to hold most of our things, but next time I would do the pickup with the app like I did the drop off; It was so much easier doing it myself then dealing with the guy at the counter. They also hadn't included the dolly I requested in my reservation and the pickup location didn't have one available but I was able to dispute the charge on the app during the drop off. Lastly just be prepared to spend more then the $19.99 all their vehicles advertise, they charge $0.99 a mile and if you bring it back with less than a full tank, they charge you for gas too.Priscilla K.
Guy at counter really rudeAlphonse L.