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LYLE J
Bilmar Inn & Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dell Rapids, SD 57022
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Rude manager, when there was an error in mileage he didn’t respond to Uhauls email and refused to talk over the phone to reach a solution. A solution was eventually reached when upper management at U-haul stepped in. I would never rent from this location ever again, nor would I recommend this to anyone.
Gregory WU-haul was good but they recommended MovingHelp to move a piano to the trailer. First quote was $384 and after they were done with only one hour of work, they charged me close to $1000. When arrived to Colorado, the piano flipped on its back with some minor damage.. When I talked to them, they called me a liar and the supervisor was supposed to call me back and never did.
MAZEN HThe old man barely spoke English He wasn't friendly or helpful He added on an extra charge for safetow while I was outside...he made me write down 3 ppls names and cell numbers on a piece of paper..which was weird..and didn't tell me why..He said all the chargers were automatic and didn't try to explain why the cost was so much higher than the online quote..He pointed to the trailer and didn't help me hook it up or make sure the lights worked or was hooked up properly..I didn't like him at all or the pickup experience at his establishment
David FOur pick up time was scheduled for 5:30 - in my reservation email it said we could pick up any time after 4:30 - we arrived at 5:15 to pick up and was greeted by the wife of the Owen of the establishment- she could not speak English but was able to get out of her that her husband was gone and she didn’t know when he would be back - we had to wait until 5:50 before he arrived and then he wasn’t too concerned that we had to wait or that he was late - this then mad us late for other appointments we had that evening - very poor customer service - would NOT recommend that as a pick up site ever again!
Duane H