I tried to avoid this location when making my reservation because my last U-Haul experience with them was horrible; but, I didn't have any major problems with them this time.Stephanie W.
Moving Truck Rental in Deltona, FL at Expert Car Care 5
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Deltona, FL 32725
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Did self drop offTANYA C.
Limited parking. Over charged for gas return. Easy check in and check out. 3.5 stars.Jeffrey G.
Poor customer serviceJULIUS J.
Great serviceEdwin R.
Nothing that I can think of at the momentREGINA T.
Took forever for them to release the truck, had to put gas in it before I could get it to my destination and start loading it so that I didnt end up on empty,, the trucks brakes were very loud/ squeeled and the trucks alignment was extremely off center and made it difficult to maintain a steady/straight ride. Truck would pull to one side while driving. The blinkers did not stay on when in use, probably due to the alignment. Would have been happier with a truck that was more properly maintained and able to drive better.Victoria R.
Should show or explain the returns method you use and remind it to the customers at the returning timeJOSE R.
Great Customer ServiceJAMES M.
Excellent service ðŸ‘ðŸ¼RICHARD D.
When I picked up the vehicle and made the contract I was told that if I drop it off on Sunday ( a day early) I would not be charged the 4 days. Well guess what The I haul center stated that they have nothing to do with that and I have to take it up with U haulCharles C.
Could be a little friendlier. But they were very efficient.Lynette B.
I really wish they would Not add "safe driver" even though I denied it TWICE... Now I get stuck on phone FOREVER hoping someone can help me again... This is not the first time I've had to deal with this w/uhaul and I'm angry I still used uhaul honestly. Bad bad customer service hold times. Oh and "The online check-in doesn't connect to pickup spot computers"...You have so much to work on! Thats a start! Do I get any compensation now for overpaying And hours of hold in my life?Hunter R.
They charged my card incorrectly. They charged me for pads and a dolly that I did not use. Had to submit a case. Waiting on refund.Angela H.
Appliance Dolly I requested online was not available. One of the wooden panels inside the truck was broken. Truck alignment was total out of wack. Service rep was not wearing a mask. Finally I was charged $7.70 for fuel, when in fact I returned the unit with a bit more of gas than was provided to me. Raul MorenoRaul M.
They need to hook chains up a little better. We had to stop mid trip to fix the chains on the trailerKathy K.
The only issue I had was with an actual Uhaul representative on the phone who rudely told me that I took a picture of my husband and not myself.PAULINE W.
Vehicle was filthy and smelled really bad. Truck was kinda bashed up , and the transmission acted weird at some points in trip. If I hadnt drove so far to get vehicle , I might have cancelled rental.BRIAN B.
Uhaul was stinky. very very stinky. smelled like cat pee. It was so bad, my son and I became nauseated on the highway half way through our trip. Other than that, it was a fine experience.DEANNA W.
This Pickup location/Establishment is Primarily an Auto Repair Co. Lady who helped me had to get some information from the Manager who was Busy with Auto Car Customers. Even so I was taken care of in a Decent amount of time & the manager then went outside with me and directed me backing up to the Trailer I rented. He lifted the tongue and hooked up Trailer & Electrical so I didn't have to. He checked out the Lights & Signals. I don't know if that's standard procedure or not but he was helpful, courteous and polite. The woman who did the paperwork also put the Moving Blankets into the trailer so I didn't have to carry them out & do that myself. Small Detail But Important since I must use a Cane to walk & it'd have been difficult for me to do so. I DO Recommend this Establishment!LESLIE B.
I think the very kind representative was named Bobby (sorry if incorrect ??) . He was exceptional, courteous, and patient. Noticed how well his professionalism was shown to the customer before me who couldn't speak English very well (his co-worker translated). Overall, I would definitely do business at this location again without hesitation. Please keep him employed!!!NORA A.
No commentROCCO L.
quick, easy and kind service.Manuel V.
Why was I charged more than told. Double the amount.GLENN H.
Better communicationBraulio A.