I was double charged . Recipe to show. Also, when checking out the truck, Fuel gage showed 3/4 of a tank, less than one mile , fuel gadge dropped 1/8 of a tank. Pictures also to prove . Truck was returned with more fuel than what it departed with. This is a huge scam and appropriate actions will be to follow.
Ronald M
TCs Treasure Trunk LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ludowici, GA 31316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkSame reason as above. Very frustrating to work with him.
James GDisappointing experience renting from U-Haul. The night before our pick-up, U-Haul called to say that no trucks were available in our area, despite having put in a reservation weeks in advance. We were offered a truck over an hour away. We drove an hour away, and waited for an hour and a half for our truck. We did not get the correct size truck that we reserved weeks in advance. Therefore, we had to supplement the smaller truck with a trailer. Trailer was available 30 minutes away. So we had to add more miles to pick-up the trailer. Extremely inconvenient and costly for us, considering we had a reservation. Induced way more stress than necessary. Could have been avoided if U-Haul accurately forecasted truck inventory availability greater than 24 hours out.
Erin KThe person called me 2 days prior to night before scheduled pick up of truck and I was told basically sorry no dollys available and told me I could drive around and find one. I ended up going to ACE hardware and bought my own as I needed one for my move. Then the night before the lady signed out my truck to me at 5pm when knew wasn't picking truck up til 7am I had to call Uhaul and straighten up that mess.
Judy WCustomer service agent was extremely helpful in locating trailer for us. Helped us with several setbacks.
john r