The returning of the vehicle went smoothly. The only thing that could have been better is if they gave some kind of receipt saying that I returned the truck on time and everything was good on my end. They sent an email quickly but I would have felt better with paper in hand.Nancy D.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Denver, CO 80221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I would recommend making the â€œcontactlessâ€ mobile pickup actually contactless. The gas station employee personally took a photo of my ID after I had completed most of the contactless pickup. There was no key in the vehicle so I had to ask the employee for it, who essentially interrogated me about my order. He was unwilling to give us the key until I was starting to walk away, then proceeded to put his hands in my face and hand me the key. I only took it because I unfortunately had no other option. Absolutely horrible customer service and will never be returning to this location. Rude!KYLEIGH C.
specify if a customer has towing experience and if not treat them differentlyAdam R.
Staff more training on procedures. Seemed unsure and had to call for help on pick-up and drop- off.Sonny E.
Parking was tight for the truckAshley M.