It is incredibly disrespectful: they list a pickup location on the website, but then change it twice when you go to pick up the vehicle. They give you a dirty truck and then charge you a cleaning fee, even though my furniture got dirty from the filth already in the truck—yet I’m the one who has to pay to clean the truck? Who pays for cleaning my furniture? I am still waiting for a response, as I have proof that the truck was handed over to me dirty.
Indira B
Mad J Repair & Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Des Moines, IA 50313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very difficult to find
Derrick SEveryone was friendly and helpful
Dave STerrible location and dirty
ANDREW LMake sure the vehicles are cleaned out before the next renter picks up a vehicle.
AARON S