The truck inside was disgusting dirty and no dolly whatsoever.Josie M.
Desert Self Storage
(U-Haul Neighborhood Dealer)
Desert Hot Springs, CA 92240
- Monday10 am - 11:30 am / 12:30 pm - 4 pm
- Wednesday10 am - 11:30 am / 12:30 pm - 4 pm
- Friday10 am - 11:30 am / 12:30 pm - 4 pm
- Saturday9 am - 11:30 am / 12:30 pm - 3 pm
9 am–3 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Desert Hot Springs, CA 92240
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Desert self storage is an incredible business. Not only was I refunded for a fuel misjudge without even asking, but also had some wood i left by accident returned to me nice and wrapped up for me. 10/10Quinn A.
I wilk never rent from you guys again. Already put in a complaint with everything that happenedJohn E.
Reservation was moved to 3 diggerent locations. Was supposed to be a one way rental. At this location he stated he could not do that and i was forced to return the truck 25 miles away from my ending point. I Was given the rental with 40 miles to empty, staff said it had 1/4 tank of gas, NOT TRUE. Weather stripping on passenger door was falling off and hanging outside of the door. Inside of cab was not cleaned. Back of the truck smelled like someone had had a bowel movement in it. The floor was covered in some sort of brown liquid, manure was everywhere along with trash. I did not notice this until i drove the 40 miles one way to start my move. I called customer service to advise them, they stated there was nothing they could do until the truck was dropped back off. I had to clean the back of the truck before i could do what i needed to do. truck did not come with dolly or blankets, staff at location told me to stop at a different uhaul and rent a one way dolly. I tried other dealers but they said they do not rent a one way dolly. After dropping the truck off I made sure all debris was removed from cab and rear of truck. Shortly after I was charged another $91. Which brought my total to over $300. Very disappointed in this lack of customer service and would like a refund.Richard S.