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DAVID F.
Proline Towing & Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dublin, GA 31021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was told, when I called to make the reservation, that it was a $19.95 24 hour charge. When I went to get it for the day ( used it 7 hours) I was AT THAT TIME told there was a$1.09 PER MILE charge. It floored me! I don't have that kind of money with only SS income. I had to take it anyway, because I had made arrangements for loading at the first site and unloading at my home here. The attendant told me it had 3/4 a tank of gas in it. I left; 1 mile and noticed the gas was only 1/2. I immediately called and asked if he wanted me to take a picture of that, and he said no come back to the shop, which I did, which cost me 2 miles. He then took a picture. So I left again. When I came back and went to put gas in the truck. You can't turn the key on and see where the gas needle is going, so I wound up putting more gas in it than there was originally. He did give me a break on the mileage, but I did not get credit for the 2 miles that I lost in the beginning and the extra gas that I put in. I feel that that high mileage charge should cover the gas too. But I should've been told at the very first that there was a mileage charge for gas. I hope never to have to rent a U-Haul truck again. I have rented before here and there was no such charge, as this time. So very disappointed. Really cost me a lot of money that I did not have to spend.
Ann W.This company has an amazing staff and very eager to do good and be helpful.
Kayla E.I didn't encounter a sales person when I return the truck. I did the online drop off.
Carlotta B.I called ahead to verify there were 36 (3 doz) furniture pad blankets available and was told there would be that many, but there were only 21 (not even 2 doz). I was later refunded the difference in price, but I had to go purchase additional padding (time/expense). The cab was filthy, with left-over food on the floor and even food containers under the seat. It was so sticky that I purchased some disinfectant wipes and had to clean it myself before loading. The back of the truck was sandy, unswept. I also had to clean it before loading (time/effort). The truck had been sitting there for enough time to get it clean, because there were vines growing up into the wheels over the tires. The people there were sweet and apologetic, but the equipment condition was not what I have ever experienced at a U-Haul rental facility. That said, the truck ran well and made it over 1,000 miles to its destination without difficulty - after it was cleaned and after I purchased additional furniture pads that were promised but unavailable.
christopher A.