Excellent customer service. Best experience ever with this location.Nicholas P.
Moving Truck Rental in Duncannon, PA at Mid Penn Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Duncannon, PA 17020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I live in etters PA and needed a trailer to go to york. When I went to the uhaul that I requested to pick up at they proceeded to tell me my trailor was in DUNCANNON PA! I really needed the trailor for that day so I sucked it up and figured I would call after I was done and request to drop it off at a more convenient location, NOPE! After being on hold for hours and even being disconnected after waiting for 30 minutes I was told that I would be changed a fee of 125.00 if I were to drop it off somewhere that was convenient for me. The whole experience was so much waisted time on my end. That wasn't the location that i put down for my pickup and not only did I have to drive out of my way to get it but I was forced to do uhauls jobkeith U.
I didn't drop the truck off they switch the trucks because there was a gas leak. They took that truck from me which I had just filled up with a full tank of gas that cost me $74.79. The truck that was given to me had a half a tank of gas in. So I paid for a full tank of gas and never got to use it. That was only a fraction of the horror that I've gone through. I'm just so done I really don't want to talk to any of you ever again but unfortunately I have too. I hope you can get your act together because this is been extremely frustrating.Donna F.
The place where we picked up the Uhaul truck was very dirty and unorganized. This was the second location we had to visit to get a truck because the first truck had been wrecked the night before and the storage company sent us to another location. The truck was not ready when we got their and had to wait on someone else to show up to give us the truck. This put us at least 3 hours behind schedule due to having to go to another location and again wait on someone to show up.alfred K.
You can have equipment ready, as reserved. We then talked with a Tom, regional manager, who presented as helping us financially, to make up for our inconvenience, but actually did not do so at allSANDRA R.
Renting the truck via phone is supposed to make it convenient for the customers. In my opinion it complicated the process. Took me 45 minutes just to get the keys. The only reason for two stars is the vehicle was clean.TIMOTHY C.
Uhaul should consider Allowing 26' trucks to be picked up at This location. Never see any there. I wanted a 26' truck but had to travel out of my way to get one. Settled for a 20' truck so I could stay local and deal with the local dealer in my area.joe M.
Hitch was so rusted. After hooking up to car, trailer came off on I81 in Harriburg at 55mph. Never rent a trailer from u-haul, ever. When I called the 800 # there only concern was where is the trailer. Not if my family and I were OK. Avoid, avoid, avoid.Ed L.
Damage to truck. Dangerous crossing rt 15 to retrieve key and crossing again to rental truckMark B.
Very easy and flexible. Highly recommend.Patrick S.
I'm very impressed, by your kindly and helpful service. Thank you for such a wonderful rental experience!michiel M.
was told vehicle was in good shape. Had windshield chip, wipers were terrible, two large scratches not noted. Location very dirty.Stan C.
The truck's roof leaked. Many of my possessions got wet/ruined. It rained all day which caused standing water in the truck from the leak.Natalie K.
The person at the desk said she would contact the manager about changing our drop off time and she never followed up with us. The end result was being charged $78 extra dollarsJosh W.
Rip offs!!!!Dee S.
I did the return myself online being that the location was closed but it was easy to findRafael M.
The U Haul representative was kind, courteous and very personable.Louis Z.
The equipment was clean, but the exhaust was broken. The truck was the loudest vehicle I have ever driven.JAY M.
They stepped up because the original location did not have our truck at the designated time. As a matter of fact they were closed at 6:45 the pickup time even though they said they were opened until 7pm. They never called and when I called the next day they never returned call. This was Derry Dollar StoreMia R.
DO NOT GIVE FALSE INFORMATION!!FRANK C.
Very Helpful and available when needed.Cindy F.
inform customers of optional vs mandatory insurance coveragesCHARLES Z.
Wish the gas gauge was full like it should have been. It was at 3/8 of a tank and we had to fill $20 worth of gas in itConnor R.