The store attendant was very helpful as we had questions with the online process (since we're older and not tech savvy).Bonita B.
Community Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Durham, NC 27707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The Uhaul online reservation process seems to omit pickup times for which the subject vehicle is not available. That led to another site only offering pick times from 12-4 AM. You could either improve the site so that only times for which the given location is actually open are listed, and explain that for times not shown, the vehicle is not available, or whatever the explanation is. My experience at the site I used was just fine.Philip S.
There is a big hole in the roof of truck, there was water inside truck! It was raining and some of my items got wet! Owner knew there was a hole before renting U-Haul truck and failed to mention at check in!Motisola G.
The truck was fine have rented from this location before however when I opened the back on the truck, it was infested with Ants. I did my best to get all the ants out before moving my belongings in it, however when unloading, ants were still on my belongings.Dajiah H.
I still haven't had my final payment amount adjusted and it's been a full week since I returned the vehicle. I havent received a final receipt or any communication about what I should expect my final total to be. Before returning the van, I used a leaf blower to guarantee I got 100% of the loose dirt out of the van. It had rained during the time I was renting the van, and thus our shoes were dirty during the moving process. When I returned the vehicle I was told I would be charged because I returned the vehicle without "scrubbing the floor clean" -- I've never in all my years renting from uhaul had a problem like this and I genuinely believe it's specific to this locations employees lacking any and all customer service skills. Ultimately, I think this location does not uphold uhauls company values and should be reprimanded accordingly.Esther Shana Y.