They wanted truck back in 23.5 hours after I picked it up on a 2 day rental. I returned a day early and didn't get any money back. And got charged another 11.88 for mileage. I want a refund for the one day!!!!Craig A.
Madison Line Storage Services
(U-Haul Neighborhood Dealer)
Earlville, NY 13332
- Mon–Fri9 am–6 pm
- Saturday9 am–1 pm
- Sunday10:30 am–2:30 pm
Special Operating Hours
- 3/30/2023 - 3/31/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Earlville, NY 13332
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Absolutely incredible service at Madison Line Storage. Super easy to set up and get going with help on hand. Would definitely recommend to others.Tyler M.
Even though I rented for 1 day and returned the item within the day, I was charged for 2 days.Lori C.
Not a thing.... the service was great as was the vehicle.Vinny T.
Not sure how I feel about this latest experience with U-Haul. I ended up needing this rental for over 2 weeks and while every time I call to ask for an extension, a customer service representative helped me do that, I was very frustrated and disappointed that I couldn't do it for the website or the app. With every extension I paid the required amount but upon returning the truck, the app tried tell me I owed over $550! I immediately disagreed with the charges and waited to hear from U-Haul. After not hearing anything back from them I ASSumed all was good until my girlfriend informed me that ALL of the charges from every extension was taken off of her Chime account. (The account we used to get the reservation but switched over to a different account for the extensions) I don't know what's going on or deal is just yet but I definitely know that I am not paying for this contract out of 2 separate accounts!!! And I will be talking to the right people on my end to get to the bottom of my missing money!!!!John S.