Always great friendly service
Michael S.
Consumers Tire & Alignment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Hampton, NY 11937
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was given a 15†truck to drive my family 200 miles to a different state in only to find out the truck is not safe to drive. We got 40 miles down the road and upon entering a major highway the ABS red light came up on the dashboard. We made sure to not go high speed as we were going 45 mph in the far right lane because the truck started to feel like the brake wasn't as responsive as it should be, like we had to use a heavy foot but we were unsure if it was because of weight being held in the back of the truck. Not 1 mile down the road SUDDENLY the front right tire blew out on the highway and we, THANKFULLY, we're able to pull over to the side of the highway safely. We waited 2 hours for a mechanic to replace said tire on the side of the highway only to find out that the truck was not safe to drive, as told to us by the mechanic, as the wheel bearing was completely shot. The mechanic himself said there's NO WAY anybody could have inspected this truck and if they did it's been since God knows how long!! After this we waited another 2 hours on the side of the highway waiting for a tow truck to tow us to Philadelphia. Up until now, I've supposedly been assigned a case and someone should be reaching out to discuss my reimbursement and yet 6 days later, no phone calls. It was a horrible + UNSAFE experience, 4 hours waiting on the side of the highway with my 3 year old son and partner, and completely derailed our timeline as we had family and movers waiting at our offloading location. Aside from incurring extra costs paying the movers who were WAITING BUT also putting in $60 of gas only to sitting on the side of the highway. My 3 year old son was constipated for two days following this because he had to go to the bathroom during this event but didn't feel comfortable using the bathroom squatting on the side of the highway. Very disappointed that no one has reached out all week to speak to me, they took my money and charged my card from the moment I picked up the truck however if the tables were turned and I had left so much as a Dent on the truck upon return, they would be calling me non stop and making sure they get their money for it! DESPICABLE What was suppose to be a 4 hr trip and smooth move in turned into nearly 11 hrs and a nightmare!
Indeya S.Got charged for insurance when I didn't want it. Very disappointed.
Steven S.The gentleman I worked with, was absolutely fabulous, and made everything very easy for me
TINA M.No one there on a Sunday but drop off was easy
Eduard V.