Truck cab was not cleaned Needed to be vacuumed. Included photos when truck was rented I went into office and was asked about $30 insurance that I had declined online and said no to and it was still added to my bill. I. Would ask for a refund if that charge
JILL Y
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Lansing, MI 48823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was charged for drop off that was NOT in the original agreement.
PAUL CVery friendly and drop off was easy. They could use more parking.
SANDRA SI reserved moving blankets and they didn’t have any. I think they should have borrowed some from another location. At the very least they should have told me BEFORE I showed up with nothing to pack around the furniture. I was screwed. I would NEVER recommend this location.
KYLE HI noticed a lot of rust in and on the truck. I could not adjust the side view mirrors due to the rust. The driver’s seat also was rusty underneath which made it extremely difficult for me to move the seat forward so I could reach the pedals. I needed a man to move the seat for me. Lastly I could not get WiFi connection in the store in order to take a picture of my license to upload it to the site to finish the process of the rental. The team member at Uhaul had to do this step for me.
CASSANDRA L