I reserved moving blankets and they didn’t have any. I think they should have borrowed some from another location. At the very least they should have told me BEFORE I showed up with nothing to pack around the furniture. I was screwed. I would NEVER recommend this location.
KYLE H
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Lansing, MI 48823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I noticed a lot of rust in and on the truck. I could not adjust the side view mirrors due to the rust. The driver’s seat also was rusty underneath which made it extremely difficult for me to move the seat forward so I could reach the pedals. I needed a man to move the seat for me. Lastly I could not get WiFi connection in the store in order to take a picture of my license to upload it to the site to finish the process of the rental. The team member at Uhaul had to do this step for me.
CASSANDRA LThe A/C didn’t work consistently, which was miserable on a hot day of moving stuff between three apartments. It was all the more frustrating for the fact that when I first got in the truck it was not blowing through the vents, so I went inside to ask for assistance. Of course, when the agent came outside it worked. However, the smart thing at that time would surely have been for her to offer to switch trucks as you had several there. Instead, she made me feel like it was user error. I then commented about it when dropping off - and visibly sweating as the a/c had not worked properly since my last drop off and visit to the gas station. Reluctantly, she said she’d made a note that it might need servicing. Not good enough - the truck needs taking out of circulation until you get it sorted. And she should have offered me some sort of good will gesture - I discount or a bottle of water or something.
JAMES DVery pleasant easy to drop off rental. Previous location that was used was a nightmare. This location was simple and easy to drop off rental.
GREGORY CReally liked the rubber floor mat!
Chris S