Location was fine. UHaul verification was a pain in the a$$. It took them 30 minutes to verify me, even though I already had an account and had checked in. Absolute shambles of customer service.
Allen H
A 1 Auto Service And Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Palo Alto, CA 94303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The truck smelled like pee, I couldn’t upload pics of the truck. It wasn’t a great area or super straight forward but it was fine
Sofia VThe truck was filled from top to bottom with used and damaged boxes. Also, the check in process was so difficult as the location services would not register my phone even though I was starting right in front of the door to the pick up location. For all the issues and how dirty the truck was I should receive a discount.
STEVEN Bthere was no problem with the truck itself, but the person in the office WAS NOT HELPFUL AT ALL. it took us time to figure out things before we got the truck knowing we’re on a tight timeline too. at least place a person whose accommodating, helpful, knowledgeable of the job and loves what he does not just there talking to someone on his phone.
hazelle gTony is the best!
Jian W