Have the U-Haul in the location I reserved it for, don’t call 2 days before move, and say it’s not available, and forget about the dolly. Pretty much everything was fked up
Scott W
Eco Tire Shope
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5B4K2
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- 2.5 Average Customer Rating
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Wow. Where do I start. Manager of eco tire shop was livid. Stated has not had a contract for years. Refused any assistance except a phone number. Immigrant “staff” spoke no English and wouldn’t even look up to speak let alone offer assistance. Additionally, booked me to wrong location requiring a 29 km walk to actual home destination. Charged for 2 days at incorrect drop location in a town I had no need to go to. Phone customer service woman was rude and unhelpful. Requested & charged for 6 blankets & NO need of a dolly. Was sent the dolly & NO packing blankets. Stop hiring low skill forced immigrants. It serves no one but the immigrants. Absolutely unbelievably poor experience. Fix this. It’s all so unacceptable. .
Travis TThe address was incorrect and the location difficult to find. No personal to speak of.
Donald TThe addressees show on my paper is not exist by google map and I drove to a dead end and it was very hard to back this big truck. And I called the number and they answered not U-Haul service location.?I have to call others office and a girl help me figuring out. 7255 126 Ave Edmonton [redacted]
Tongbo ZIt was just a drop box for the keys. No one to talk to. Parked the truck on the side of the road.
peter s