It wasn't the locations fault, the uhaul system was down around the city apparently. Which just seems to happen every time I use uhaul, it's funny but also really frustrating. He had to call and get a rep to log us in over the phone even tho we did early check in and that took almost a half hour When we dropped the truck off it was still down so I had to return it over my phone even tho they were still ope.Jared S.
Moving Truck Rental in Edmonton, AB at 4Ever Convenience Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Edmonton, AB T5H0X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I had an excellent experience, everyone was very nice and helpful.Adam K.
Super kind an nice peopleRaymond M.
Staff were quick, polite and made the return experience pleasant. Thanks!!Brian M.
Our pick up time was pushed back half an hour, and we were only given 1 dolly while we had reserved TWO plus a furniture dolly! Huge pain and set back our move a lot, had to rent another dolly and pay movers for an extra hour.Kevin V.
The truck's "check engine " light turned on immediately upon picking up the truck. The location was supposed to be available for pickup at 9 am, which is when I booked my pickup. I was not able to get the truck until 11, which postponed my move.Curtis L.
Was not the closest location to my address. Location did provide good service though.Gregory H.
pick up times and locations changed on us. the office where we were originally to pick up closed right before our pick ip time we were told to download uhaul app and do self checkout which we were unable to do then we were redirected to the location we finally picked up. answering machunes very frustrating.Lorna S.
When arriving to collect the rental unit the attendant at this location appeared to be impaired (Stoned/High) and verbal communication was limited. This did not leave a great first impression. I had made the reservation online and included all of my personal information to help limit my time in the store as well as eliminating contact with other while we all navigate a global pandemic. The attendant did something, once he was able to get online, that for some reason he needed both my drivers license and credit card once again. He did not wash his hands, he seemed ill (or coughing from smoking) and I then needed to sanitized my personal items. When we approached the rental truck we notice a significant amount of damage, all of which we documented. The unit was not clean.There was garbage in the cab, no washer fluid, smashed mirrors, and the fuel tank was not full. After we spent time make the vehicle somewhat acceptable we carried on with our day. This process took well over 45 minutes which put us behind in our day. I have rented from uhaul before and had decent experiences... this was appalling. I hope that this feedback can be delivered to the administrators of this location. Our company will think twice before recommending and utilizing your services in the future. The impaired attendant was of great concern - both for our safety, the safety of others, and for your brand. Truly disgraceful.Aaron B.