i understand it was a uhaul dealership and not an actual location but this was the worst experience i have ever had. not only was the sales person or cashier incredibly rude but also so unprofessional. my u-haul pick up location got moved THREE times, each time farther and farther away. when we got to the location Highend Convenience at 6504 170 avenue, he proceeded to tell us the other customer still has not returned the truck. and flat out told me it's not his problem, he didn't try to call the other customer, he had such a rude attitude towards us when the moving day was already stressful enough. there was a 15 ft in the parking lot and it took him almost 20 minutes to give me the truck. when i got into the truck there was tissues all over, there was a pop bottle, i didn't take pictures because i was already on a time crunch but i was absolutely furious and will be trying to get a full refund for the behaviour. i had to fight to even be charged for the 10 ft i was supposed to get and that was an issue but i did only pay for that. but again, never will i use u-haul again for moving. it was atrocious
kathryn B.
HighEnd Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5Y3X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The store guys are friendly and professional, Easy to deal with - painless!! Highly recommend!!
Renato P.Make sure the requested moving supplies are in the truck too. We didn't receive a dolly. Otherwise great service.
Wade W.The guy at the front misguided me about the price and overcharged me
Waqaz R.I was charged over 170 dollars for a 40 km ride, the math just is not adding up.
Ana V.