The van was not cleaned from the previous customer. Dirt and mud in the cargo area and the passenger seat was quite dirty. On checking out online I noted the truck was not clean and then a $25 cleaning fee was placed on my bill.... On check in I noted and took pictures of the mess. I was then forced to say the van was not clean as to not get charged for someone else's mess.
Miquela B
Ezee Market Mill Woods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6K4A9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck box was swept clean, but cab was smokey and even had a cigarette butt in the cup holder.
John ZGreat service. Staff was very helpful and kind. Thank you!!! 10/ 10
Mohit MVery friendly and professional
Antwi OVery bad experience I had. There was a bad smell in the truck. Not properly cleaned. There were mosquitos due to dirty. I was uncomfortable to put my stuff in. They should maintain the truck . The most annoying part is they did not show the parking spot and we parked our car at the front we asked them first where we could park. And we got a ticket.
Samrat A