Main manager was not there two different days. Only his helper that had little experience. Unprofessional!
dalton p
Old School Market Elizabethtown
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Elizabethtown, KY 42701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Not as bad as the pick up location, was not open do to it being Sunday. But like I said will never use U-haul again. Reservation was changed with no notice and charge extra for miles when I picked the to closest locations to pick up and drop off. Truck smelled nasty, ran rough, and had no breaks. Do not recommend use another truck rental company save yourself the head ache.
JUSTEN SNo personnel on site did mobile check in Nothing wrong with the location for drop off
April MWhy do I have to drive past 12 other Uhaul locations to drop off at a location on the edge of a blind highway in nowhere or I have to pay a fee? It’s entrapment to pick a drop off location and every time Uhaul changes it to another location that costs me more gas and mileage. It’s a dirty trick.
Richard SMy problem is with phone pick up. I didn't know if I should do it on the app, web site, or what. Took me an hour to realize I was supposed to click on the order number in the email. There was another person there also who couldn't figure out what to do until I told them. Clearer instructions!
Cheryl M