We had added a moving dolly to our order and we did not receive it. Other wise we had no issues.
Jordan K
Red Kings Interstate Garage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Emporia, VA 23847
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Too many things are by computers and more older adults are unable to deal with computerization. The service was great.
maxine gThis is a small business that is customer focused. Although they aren't always in the office, they readily respond by cell phone. Fortunately, he noticed one of the trailer tires were flat. It was likely fine when checked in, but had a slow leak. He couldn't have been more responsive in replacing it. The only minor improvement might be to offer a little more time on the return due to the tire repair. We were signed out at 9am, but didn't leave the lot until after 10am. No problem for us, but it might impact someone else.
DAVID DThe place was clean ,BUT I received a damaged supposed to have been repaired truck (rain came into the truck at the area on truck that had a previous repair Red wing did not know the repair was not up to standards so I can’t blame them they are renters)and the Trailer passenger side break light was out also & was told by Red Wing I can call roadside to my home for that repair & the road side Guy came after almost Ann hour wait due to traffic delay(s) & He had to change connector(s) Out so they will work properly ,turn signals breaking ect…. O’Yes & you company Traffic Department Mgr. Bridget that was put in place to serve your customers needs to be sent back thu her Customer Service , as well as Her Ethics training classes ; because apparently she fell asleep in those classes because Ur Mgr. Rep. Bridget doesn’t know or understands how to speak 🗣️ to a Customer that has put their hard earned money into getting a Rental from the company that employs her.
Johnisha BThere was no U-Haul WiFi for drop off so my app return had to be redone 3 times, and photos weren’t sent because of the 3rd service disconnect. I arrived during regular business hours but no one was at the location, even though posted hours were on the door.
Kristin H