I was double charged for the insurance ($30 instead of $15). Hardly worth the hassle to correct, but likely to influence me if I ever have a choice of rental companies.
Brent B.
Up Top Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Estes Park, CO 80517
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not open posted hours. No return call. No vehicle walk around before renting. No paper receipt when returned or pick up. Just hear you go and hope all OK.
Paul E.The price I was charged was about $70 more than I was quoted at checkout. I was quoted $256 when I checked out and was charged over $329. I asked multiple clarifying questions to ensure I understood what the final charge would be. I was also told I would receive a credit for 3 packs of unopened blankets and that the credit would be applied to the final bill. No credit was issued.
Greg B.storm is easy to work with and good at what he does; but twice now, after booking, i get a notice from uhaul saying my rental can't be guaranteed and i would likely have to come down to fort collins. i cancelled the first time. the second time, i called storm and talked to him and he talked me down off the ledge - and i had a good experience.
Greg M.I could tell this location was not very high volume but the drop off experience was great.
David H.