Both the person that were at the counter while pick up and drop off were really quick with the process which I really liked. There was no unnecessary wastage of time regarding the process. Very Good Service.Anshul G.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Etobicoke, ON M9C2Z4
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- 3.0 Average Customer Rating
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The location wasn't the issue, the vehicle was wet inside making moving furniture difficult. The 2 carts we had paid for were not there, we had to go pick them up at another location, which we paid for the kilometres to do that. Got to the location to pick up vehicle, was given the keys and told i was good to go, then I was called several times for information. Was not told that the truck had to be dropped off at the same location, yes this is in the contract but a quick reminder would have saved a lot of time.Pat P.
Very dirty van, not maintained and stinky. Not sure about the charges too, gonna dispute.aakash M.
The location charges unjustified fuel, and I haven't heard back from them regarding my complaint.Javier Z.
The person that helped me was very nice and very helpfulJacques C.