They waited till the next day to close out my contract, lucky I didn't have to pay for an extra day. Also, they didn't put two and two together and realize there's no way I would have driven 1,200 miles in a 26 ft U-Haul when I was only renting it for a day. Again I didn't catch it on the contract but they ended up charging me $1,100 more because of the mileage mistake.
Dean W
Richie Drive Thru
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairborn, OH 45324
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkTruck had trash in the cab, there were panes of glass behind the sit. The dolly in the back was not strapped down and was rolling around. The truck had less than a 1/4 tank of fuel when I picked the truck up. Overall less than desirable experience.
Aaron WWent in to return all he said was put it around back.
William EThe check in was easy, he did it all.
Amanda PTrain your staff in customer service, the desire to be friendly and willing to assist if nothing else a phone directory of uhaul services.
Lisa B