Why am I not getting the actual receipt? I received three "Estimated charges" receipts in the email, but have not received the actual receipt. This is the third time I have rented trucks this month, and have not gotten the receipts. I had to call for the previous two.
David J
Wright Spot Drive Thru
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairborn, OH 45324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The equipment was nice, but the location was hard to recognize. Check-in person was fine and helpful. Check-out person was rather off putting and took a moment the show some customer care.
David DThat location still never close my account to end the rental and it’s been returned since 5/12/ 2025 at like 630 at night. I’m concerned because they never finished and took my payment of like $46 that was due. I feel like it was very unprofessional. The order never got closed and I hope in the end they’re not trying to charge me extra fees, and the truck has been with them since before it was even due back.. i’ve also talked to U-Haul customer service about it twice.
Sylvana MStill did not receive my final receipt.
David JNo one answered the bell for a while. Perhaps he was in the bathroom. Had to call customer service and change the reservation to a different truck which was staged (had the key in the box). Check in required pictures, but they uploaded without incident.
David J