No signage on where to park, one of the workers cussed at me for not parking in the right place. No formal check in just took the keys and said you will get an email. I was then charged an additional 120 dollars for mileage with no explanation.
Kevin O.
Parker Road Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfield, CA 94533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The gentlemen who first attempted to help me, tried to argue that I returned the vehicle with 1/8th of a tank (uhual paper work is a 1/16th scale, the GMC Truck is a 1/8th scale) when I tried to tell him that it was a quarter and he was wrong, he got frustrated and walked away, ignoring me completely and telling me the other member would help. The lady was great, no issues she was learning how to use the app and saw that I returned the truck with more fuel (3/8th)than what was issued (1/4th) Location is not the best, there's no signs that has the address listed nor says uhaul anywhere.
Derek-Keith R.The passenger rear light was broken and they didn't fix it and let me drive off like that. They also charged me for furniture pad which they did not have and provide. They half assed their job.
Edwin R.The said they were closed and they not going to help hook up
BRIAN W.The truck was in a dirt lot and the self service option was not working so it was a complete inconvenience! Plus this isn't even a U-Haul location.
Megan E.