Excellent customer service it was supposed to be mobile pick up as the place was closed, I had issues with my app on the phone the man came out and helped us on his own time very friendly very accommodating
kim O
Xclusiv Audio LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfield, ME 04937
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Location is fine. Truck was fine. App is nonfunctional, went into log in and log out endless loop when I pressed “pick up” so caused stress when it was time to pick up my reservation.
Adam BClean trailer, had 0 issues, staff was beyond friendly.
Rishi FWorst experience of my life . The last thing u nee d when u move. Rented and then it was a whole town away last minute for pickup . Rented a 20foot and they gave it to me on a quarter of gas so now the first thing I gita do is get gas . When I go pickup on the 4th of july no one is thier , I finally get ahold of a supervisor and im told I need a app, I need a code to get some locked key . None of witch was discussed with me at the time of renting my rental . So that was a hr trying to make the app work ( I work in tech ) thier app was nothing but problems for me i eventually give up and call the 1800 u haul AND was given amazing customer service and this woman was so patient with me and helped me get my key 🔑.thier phone customer service is amazing but dealing with a store is a horrible experience .
JOSHUA DDesk staff were very nice, smooth transaction. Truck was nice.
ERIC C