Work with a company that tells the truth and stop trying to scam people this U-Haul gas station you all a buddy with is scamming people and that is not good so you need to make sure who you work with before you work with this company because this company is scamming people and I wouldn’t say anything if I didn’t have the proof but I’m a customer They have scam and it’s the last they will be scamming anybody else other than that you all did so great the last time I was with you all two years ago, but this one this year find somebody else is gonna be honest with your company, but informing you as a customer you all have a good day.
LISA R
Elite Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fall River, MA 02721
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Customer Reviews
- 3.5 Average Customer Rating
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The attendant had no record of my reservation and was unfamiliar with the reservation system. My reservation was canceled without my prior notification. I had to wait almost 45 minutes and place another reservation.
Maria RThe gentleman who took in the truck was very helpful as I needed to locate the bus station and how to get there from the drop-off site. He, too, went out of his way to find the information and give me directions.l\ I gave the location a low mark and would not recommend it because there is no public restroom. People coming in from a long drive, as I did, may well need bathroom facilities on arrival. The lack of such is a big drawback.
James VThe lock box was open and had to go inside to find key. The sales person didn't know if he could give me the key and he had to call someone else. Long process and waiting.
John CPicking up the rental, took over an hour! no one explained that we had to download the app to open up a box that was screwed to a chain-link fence next to a dumpster!! Then I had to go inside and ask Aunt, who had to call their boss to figure out what the process was to pick up the vehicle. I was supposed to get a phone call from someone in U-Haul management to discuss what happened with my rental and no one called me!! Horrible service.
Andrew p