Took over 20 minutes to pick up - no point of contact was very frustrating. Would not do the remote pick up location again.
TYLER K
East Penn Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fleetwood, PA 19522
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The women at the desk was always friendly and helpful.
APRIL EIf Samantha isn’t there don’t go there because the older lady that was there when I picked up was very rude and I got chewed out for 5 minutes about how I didn’t upload my license the day before, I honestly felt like a school kid being scolded!!! I guess it was too much work to scan a freaking license themselves, I explained I don’t randomly click on links I’m sent that is how phones get hacked!!!
BRIAN RI had no issue with this particular location, but the experience itself. I was informed less than 24 hrs before my scheduled pickup that the type up truck I reserved is no longer available and would have to pickup at a location 12 miles away instead of the one right in town. The extra mileage I had to drive to bring it to my house put me over my mileage limit and I was charged extra for it. I disputed the charges before there were put on my card, but no one ever responded to it and I was charged anyway. It’s a small charge, but I feel it should be waived due to being inconvenienced. Especially since I was originally offered to have it an extra day one day before my reservation, but could not take it since I did not have room on the city street to park it until Sunday when I had the street blocked off to fit it.
Steven STruck STANK like cigarettes. Empty drink bottle. App would not recognize my location which was approved and turned on. Was put on 25 min hold for help. Told to use regular website. Big delay in getting to move.
Emils S