They were good people and most helpful.KAY S.
Moving Truck Rental in Florence, AL at Midgard Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Florence, AL 35630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Very helpfulRONALD B.
Personnel were kind, friendly, knowledgeable and courteous!Frank G.
Though everything was satisfactory, clean, and successful I feel the need to address that the sound of the trailer was terrifying. I had a lack of experience with the â€œspin topâ€ securing method, the pickup representative did not give a very good briefing on the topic, and though I had no issues, it sounded as if the trailer (especially when empty) was going to bounce off and cause a crash. I couldn't even go 25 mph in Janesville without hearing some nerve racking sounds from the trailer. Again nothing happened but for the next person who doesn't get a better tutorial on the â€œspin topâ€ latch method, it's an accident waiting to happen.AUSTIN W.
I felt welcome. The parking lot and building were clean and maintained. The aneirking there was professional and made the experience stress free and quick. The vehicle was clean and in good condition. I was asked if I needed boxes or any of the other items on display in the show room I will definitely go back to Midgaurd if I every need another rentalLydia G.
Staff was friendly and courteous as well as very efficient . Best overall uhaul experience I have had!WILLIAM H.
All I can say is that God blessed us with some church pews, provided us with some strong men, and a truck that was the perfect size so there is absolutely nothing I can think of to make a change in. As a old saying if it's not broken then don't try to fix it.Delana H.
Lara went above and beyond to help us with our rental. The entire UHaul system was down but she found a way to meet our needs. She did everything she said she would during our rental. Highly recommend this location but her specifically.Elizabeth C.
I have been told that the Uhaul system has been down for days and as such they have not been able to run my card and provide me a receipt.ANDRES T.
Everything was greatJONATHAN B.
Nice service and good peopleTIA L.
No improvement, just keep friendly ness a friend. And you will always have customers. ThanksShamika R.
No problems. Great experienceEDWARD P.
The guy that helped me was very nice and professional.Tim S.
Was a great experience.Thomas G.
I requested a furniture dolly but was provided a utility dolly which was useless for my needs. Then discovered that the truck box leaked and my bed mattress was wet when we unloaded. There was no obvious damage to the truck box that would have alerted me to this beforehand.Cathy H.
Please re-check what UHaul recommends for car trailer towing. We rented a car trailer for a 1968 Ford LTD / Galaxie and while technically the car fit the trailer, it barely fit, rear tires had maybe 3 inches from not fitting the trailer. We tried to get a larger trailer and UHaul's computer system wouldn't allow it. We made it home, but that was the only frustration.James B.
Everything was amazing. There was ample equipment, the truck was more than adequate, and the manager at this location was available, knowledgeable, and super friendly!Amy G.
Following the advice of the store clerk, i created an account on the uhaul mobile app. After creating the account, I was unable to see the order i had, moments earlier, completed in store. This particular reservation/order was for 24/7 pickup/drop off. It was very convoluted and frustrating trying to check out my truck in the middle of the night with an app that didn't seem to find my order. Finally, i signed out of the app and clicked a link i found in one of several emails i received from uhaul.com. This link finally took me to the correct location. I had the same experience at check-in, only because i didn't realize what i had done to fix the problem the first time around. The reservation had my email address, but the app was unable to find it when logged in with the same email address.Will W.
The truck was 20 feet. It was a new truck (under 9,000 miles). In my opinion, the truck did not handle easily on the road.BRIAN G.
the van i rented was very clean and a smooth ride. it was perfect for what i needed to accomplish. staff at the glendale location was very friendly and helpfulKia K.
Great customer service - would highly recommend them!Jennifer H.
Better driveway marking for drop off.lyle R.
Couldn't use the after hours check in since location sharing wouldn't work; but a phone call the next morning worked quickly and easily without the expected convenience fee. Thank you!Billy H.
I was charged $25 cleaning fee. The cab was covered in dog hair from previous rental and the cargo area was left clean. I would not recommend this place. This is the only time I have ever been charged any fee in all of my uhaul rentals.William W.