Friendlier Workers, Better Instructions on Pick-up and Returns. Not getting charged for time you didn't rent and not getting charged for what you told them to take off.
Keith a
Scrappys Food & Fuel Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forest City, NC 28043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The lady behind the counter was very friendly, helpful, and kind.
Maudia WI put in Gas and they still charged me for fuel. $130!
Leslie LThe uhaul did its job but it smelled so bad. The cab itself smelled like a cat had been urinating in it over and over again and was full of pet hair. The back smelled like dog and we had to sweep multiple times and then we had to lay down our own personal blankets before putting our items in there because of the mysterious spills on the floor that had dried up. Upon returning it, the cashier was pretty rude to my husband because he didn't know where to leave the key and the store was closing. But I had rented the uhaul until midnight and we were returning it 4 hours earlier than that, so regardless we would have had to know where to leave the key when no one was there, and this was never communicated to us. She just took the key from him and we had to leave the uhaul parked at the gas pump of the store. Overall, the uhaul was helpful but it was not clean. And the customer service and communication could use some improvement as well.
Talaila JEverything went as expected, no issues at all, I am very pleased!!!
David L