I returned the trailer rental and missed the end of day by about five minutes. The app could not load the scanner to verify that I was returning it to the correct location. That was no big deal because I knew I was at the right location because that’s where I rented it earlier that day. I know that the U-Haul app has nothing to do with this particular location. But the website did have instructions on how to document the drop off, which I did. Everything worked fine. Honestly, the sign-in and rental and check-out was way faster and easier than I expected. That put me ahead of schedule by at least 30 minutes that day — which turned out to be super important by end of day. Easy access in and out of the rental lot. Helpful staff. Overall easy 5/5.
Erik S
Kings Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Joseph was a true professional and actually one of the nicest people I encountered during my stay. He explained all the details to me in a manner that I could understand and was beyond attentive to my questions and concerns. 5-Star Service across the board. THANK YOU Joseph.
George TYour App was stupid, and useless but the location was great! Skip the app and keep these people paid well and happy because they are more important and helpful!
Alex BSales person needs to notify customer that the customer will receive a text with a link to fill out/photograph the rental vehicle as part of the pre rental process. We were not advised and by the time we saw the text our pre inspection window had closed.
KIMBRA CConsistently good friendly service. Consistently has the equipment in the stock and in good condition.
Kym B